Business Intelligence (BI): Refers to the technologies, applications and practices for the collection, integration, analysis, and presentation of business information. The primary role of business intelligence solutions is to provide a decision support system for a business using actual company data. BI systems provide historical, current, and predictive views of business operations, most often using data that has been gathered into a data warehouse or from operational data. The analysis done through business intelligence applications is used to tackle sales, production, financial or management concerns to produce benchmarks and define best practices.

Issues and areas addressed:

• Support administrators to help make better business decisions.
• Data mining in a visual way to identify and produce benchmarks and best practices.
• Make real time decisions and analysis of company data to address business concerns or identify industry best practices.
• Find lacking or problem departments or branches and search for the best solution with the data you have available.

How SME Handles BI:

• Using a MSFT SQL Database you can can chop up your data using any field and research or analyze and find trends to make better business decisions.
• Dashboards & frequent graphs, charts, tables, & other data referencing tools to make your day to day operations more productive and efficient.
• Use Excel spreadsheets or mapping features to analyze dispatch and scheduling best practices.
• Share reports or research with other people in your company with easily viewable files.
• Powerful drag & drop functionality with easy database connectivity makes business intelligence easier than ever before.

For more information on Business Intelligence or Data Analysis please visit this link: Data Analytics in SME

• BI Defined
• CMMS Defined
• CRM Defined
• ERP Defined
• FSM Defined
• ITSM Defined
• JIT Defined
• OMS Defined
• RMA Defined
• SFA Defined
• SLA Defined