You provide your customers with quick turnaround time, professional quality workmanship, competitive pricing, and excellent customer service. Shouldn't the software you’re using be that good too?

Service Management Software from High 5 Software is flexible and can be fully customized to fit your building maintenance and management needs. Use it as your Facility Management Software, your Computerized Maintenance Management System, CMMS, or go beyond and use other capabilities such as the integrated CRM and CustomerPortal for SME for Customers.

Service minded businesses use Service Management Enterprise software to better manage dispatch, routing, work orders, property and equipment locations, vendors, service and maintenance scheduling, and customer communications, details and history.

SME is a complete service management solution that is easy to use by staff, affordable, and compatible with existing business systems and process. SME helps you to stay synchronized to each other and to your QuickBooks accounting system.

Whether you are dispatching technicians or subcontractors for preventive maintenance programs, renovation, or construction services, SME will ensure that your authorized employees have visibility to complete customer history, detailed equipment and location information, asset lists, and maintenance contract and billing detail all in one place.

Let SME software help you to boost your service operation and provide a better service experience to your customers.

To satisfy the needs of their customers, a large service organization, Siemens Building Technologies, at global innovator, Siemens, had to move beyond SAP to use a complete service management solution. Their team chose Service Management Enterprise software (SME) from High 5 Software.

Modules and tools include:

• CRM - Customer Relationship Management
• Work Order / Service Order Management
• Sales / Lead Tracking
• Detailed Inventory Tracking
• Maintenance Contract & Billing/ Invoicing
• Project Management/li>
• Equipment Lists, Asset Management
• Scheduling and Dispatch Control
• Knowledge Base
• Shared Document Management
• Integration with QuickBooks
• Standard and custom reports