The Utilities Modules allow you to assign global defaults, run and customize reports, and use other software utility functions. The Vehicles Module, also included with your Utilities, is described on the following page.

The Reports Module provides access to the reports for all modules.The SP2k Utilities Module allows you to perform a variety of database maintenance and customization functions.The Labor Utilization Module allows you to review the time technicians spent on orders.

The Reports Module provides you with one convenient location from which you may generate a variety of integrated reports for all modules throughout your SMP software.

Global Updates  Allows you to perform global updates for customer rates such as taxes, labor, materials, travel, and overtime. You may also update other customer items such as trip charges, credit limits, billing terms, area codes and notifications.

System Utilities  Provides access to generate recurring billing invoices, purge invoices, recalculate aging and view system overview.

Quick Books Data Link  Allows you to set up, export and import data for your accounting software.

Report Designer  Allows you to customize a variety of invoices and order tickets to meet your individual needs.

Customize Text  Allows you to define custom field labels for the Customer Modules.

Import and Export Data  Allows you to set up, import and export data files for other database applications.

Marketing  Allows you to search your customer base for contract expirations.

Use the Labor Utilization Module to review the time your technicians spent working on service calls and installation orders, on any specific date. The Labor Utilization screen identifies each technician's total actual time, in the same easy-to-read bar graph format as provided in the Dispatch Control utility.

Special Features

• Generate recurring billing invoices.
• Account aging, invoice & payment maintenance.
• Customize customer module field labels.

SMP Utilities

Reports

Reports Designer