Webconnect provides a secure interface into the service management product through any internet browser and can be accessible by your technicians, customers, and subcontractors. Works with most Internet enable devices: Including PC’s, Laptop’s, Smart Phones, Blackberry’s, Handhelds. This add-on component has the following features and benefits for your technicians:

For Your Technicians:

• Technicians can view work orders assigned to them from any internet connection
• Technicians can view, edit or print work orders from the field outside of the office
• Allows a secure interface into select portions of the SMP/SME database
• Technicians can update work orders online such as entering actual hours for a job or services performed
• Technicians can capture customer signatures in the field and relay documents or photos back with SME for full document management

Technician Login	View Technician Tickets	View Technician Installs
View Technician Invoices	View Technician Issues	View Technician Help Desk

FOR

Customers

Technicians

Subcontractors