https://www.high5software.com//mediawiki/index.php?action=history&feed=atom&title=Hairpinning 2026-05-05T00:35:39Z Revision history for this page on the wiki MediaWiki 1.35.11 https://www.high5software.com//mediawiki/index.php?title=Hairpinning&diff=5634&oldid=prev 2014-12-23T00:54:51Z

<p></p> <table class="diff diff-contentalign-left diff-editfont-monospace" data-mw="interface"> <col class="diff-marker" /> <col class="diff-content" /> <col class="diff-marker" /> <col class="diff-content" /> <tr class="diff-title" lang="en"> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">← Older revision</td> <td colspan="2" style="background-color: #fff; color: #202122; text-align: center;">Revision as of 00:54, 23 December 2014</td> </tr><tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l3" >Line 3:</td> <td colspan="2" class="diff-lineno">Line 3:</td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Some routers or ISP&#039;s will block an attempt from an internal network user from connecting to High5 Mobile products.</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>Some routers or ISP&#039;s will block an attempt from an internal network user from connecting to High5 Mobile products.</div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"></td></tr> <tr><td class='diff-marker'>−</td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #ffe49c; vertical-align: top; white-space: pre-wrap;"><div>Therefore, customers must work with their IT or ISP to allow this type of access if they are having problems connecting from within their network.</div></td><td class='diff-marker'>+</td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div>Therefore, customers must work with their IT or ISP to allow this type of access if they are having problems connecting from within their network<ins class="diffchange diffchange-inline">.  This situation is called hairpinning or NAT redirection</ins>.</div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Below are some resources for defining and resolving this issue:</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Below are some resources for defining and resolving this issue:</div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Wiki definition:  https://en.wikipedia.org/wiki/Hairpinning</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Wiki definition:  https://en.wikipedia.org/wiki/Hairpinning</div></td></tr> <tr><td colspan="2" class="diff-lineno" id="mw-diff-left-l11" >Line 11:</td> <td colspan="2" class="diff-lineno">Line 11:</td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Resources:  http://serverfault.com/questions/361564/public-ip-resolves-externally-but-not-internally</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Resources:  http://serverfault.com/questions/361564/public-ip-resolves-externally-but-not-internally</div></td></tr> <tr><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Resources: http://stackoverflow.com/questions/6047391/nat-translation-not-working-from-inside-the-network-hairpin-condition</div></td><td class='diff-marker'> </td><td style="background-color: #f8f9fa; color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #eaecf0; vertical-align: top; white-space: pre-wrap;"><div>* Resources: http://stackoverflow.com/questions/6047391/nat-translation-not-working-from-inside-the-network-hairpin-condition</div></td></tr> <tr><td colspan="2"> </td><td class='diff-marker'>+</td><td style="color: #202122; font-size: 88%; border-style: solid; border-width: 1px 1px 1px 4px; border-radius: 0.33em; border-color: #a3d3ff; vertical-align: top; white-space: pre-wrap;"><div><ins style="font-weight: bold; text-decoration: none;">* NOTE:  High 5 Software is NOT able to resolve this issue remotely since it requires working with the router.  You will need to work with your IT or ISP.</ins></div></td></tr> </table>

Marks https://www.high5software.com//mediawiki/index.php?title=Hairpinning&diff=5633&oldid=prev 2014-12-23T00:52:19Z

<p>Created page with &quot;Customers often need to access SME Mobile and Cloud products from outside the network (for techs in the field) and inside the network (users in the office). Some routers or ISP&#039;...&quot;</p> <p><b>New page</b></p><div>Customers often need to access SME Mobile and Cloud products from outside the network (for techs in the field) and inside the network (users in the office).<br /> <br /> Some routers or ISP&#039;s will block an attempt from an internal network user from connecting to High5 Mobile products.<br /> <br /> Therefore, customers must work with their IT or ISP to allow this type of access if they are having problems connecting from within their network.<br /> * Below are some resources for defining and resolving this issue:<br /> * Wiki definition: https://en.wikipedia.org/wiki/Hairpinning<br /> * Best way to resolve is to search for a solution for your particular router. Search examples <br /> ** &lt;your router model&gt; hairpin<br /> ** &lt;your router model&gt; NAT redirection<br /> * Resources: http://serverfault.com/questions/361564/public-ip-resolves-externally-but-not-internally<br /> * Resources: http://stackoverflow.com/questions/6047391/nat-translation-not-working-from-inside-the-network-hairpin-condition</div>

Marks