Moha: Created page with "To search the contents of the knowledge base, click Help Desk at the top of SME (circled below). File:HelpDesk.jpg
1. In the '''Help Desk''' window (shown ab..."

2011-06-09T23:30:56Z

Created page with "To search the contents of the knowledge base, click Help Desk at the top of SME (circled below). File:HelpDesk.jpg 1. In the '''Help Desk''' window (shown ab..."

New page

To search the contents of the knowledge base, click Help Desk at the top of SME (circled below).

[[File:HelpDesk.jpg]]

 1. In the '''Help Desk''' window (shown above) you can search in Knowledge Base, Sales Help or Issues.

 2. Enter the words you want to '''search for''' in the Search For field.

 3. Click '''Search'''.

 4. Results will be listed in the grid below.

 5. Click on one of the articles and the '''Problem''' and Solution from the article will display in the boxes at the bottom.

Searching Help Desks and Issues - Revision history

Moha: Created page with "To search the contents of the knowledge base, click Help Desk at the top of SME (circled below). File:HelpDesk.jpg 1. In the '''Help Desk''' window (shown ab..."

Moha: Created page with "To search the contents of the knowledge base, click Help Desk at the top of SME (circled below). File:HelpDesk.jpg
1. In the '''Help Desk''' window (shown ab..."