System Requirements - Revision history

DavidH at 16:22, 20 July 2023

2023-07-20T16:22:03Z

← Older revision		Revision as of 16:22, 20 July 2023
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	*Memory/RAM: Ram requirement is a factor of the database size. Plan on 1 gig per gig of database size plus 4-gig		*Memory/RAM: Ram requirement is a factor of the database size. Plan on 1 gig per gig of database size plus 4-gig
	minimum for operating system use. If hosting other applications on the SQL server you will need to reserve memory for		minimum for operating system use. If hosting other applications on the SQL server you will need to reserve memory for
			the applications in addition to the reserve for SQL

	*Go to this article for details for improving SQL Performance		*Go to this article for details for improving SQL Performance

	*MS SQL should not be installed on a domain controller due to security considerations and domain controller default SQL databases (Note: As of SQL 2017 Microsoft will no longer allow the installation of SQL on a domain controller).		*MS SQL should not be installed on a domain controller due to security considerations and domain controller default
			SQL databases (Note: As of SQL 2017 Microsoft will no longer allow the installation of SQL on a domain controller).

	*MS SQL version should be matched to server operating system 2012 – SQL 2012 R2 SQL 2014 - SQL 2014 R2, Server 2016 – SQL 2017, etc. (Note: 2008 – SQL 2008 R2 is no longer supported by Microsoft and you should update your systems ASAP).		*MS SQL version should be matched to server operating system 2012 – SQL 2012 R2 SQL 2014 - SQL 2014 R2,
			Server 2016 – SQL 2017, etc. (Note: 2008 – SQL 2008 R2,SQL 2012, SQL 2014 are no longer supported by Microsoft
			and you should update your systems ASAP).

	*Server should have a separate drive for SQL Temp database usage as this database is written to often in high volume operations (SQL Performance)		*Server should have a separate drive for SQL Temp database usage, solid state drives are best, as this database is
			written to often in high volume operations (SQL Performance)

	*Minimum free hard disk space required: 4 GB minimum, 10 GB preferred		*Minimum free hard disk space required: 4 GB minimum, 10 GB preferred, use solid state drives for faster performance.

	*Servers should be using a Raid 10 configuration with a separate drive for log files and temp database usage		*Servers should be using a Raid 10 configuration with a separate drive for log files and temp database usage
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	*Minimum screen resolution: 1024 x 768 – SME is optimized for 1280 x 1200		*Minimum screen resolution: 1024 x 768 – SME is optimized for 1280 x 1200

	*Network: 10Mbps min, 100Mbps or 1Gbps recommended.		*Network: 10Mbps min, 100Mbps or 1Gbps recommended, faster is better.

	*Operating System: Windows ~~8/Win 8.1, Win~~ 10, or Windows ~~Server 2008 STD R2/2011 STD, 2012 R2 STD, SQL 2014,~~ Server 2016, SQL 2016. (Note: any MS operating system prior to Windows ~~8.1~~ is no longer supported by Microsoft and its use should be discontinued immediately).		*Operating System: Windows 10, or Windows Server 2016, SQL 2016-Server 2022. (Note: any MS operating system
			prior to Windows 10 is no longer supported by Microsoft and its use should be discontinued immediately).

	*MS Does not recommend installing MS SQL Server on a domain controller or SBS operating system. We also do not recommend installing on a server running MS Exchange Server. (Note: As of SQL 2017 this is no longer allowed in any manner by the SQL installer).		*MS Does not recommend installing MS SQL Server on a domain controller or SBS operating system. We also do not
			recommend installing on a server running MS Exchange Server. (Note: As of SQL 2017 this is no longer allowed in any
			manner by the SQL installer).

	*Database: MS SQL ~~2012, 2014,~~ 2017~~, 2019~~ any edition. (Note: SQL 2008, ~~2008 R2 is~~ no longer supported).		*Database: MS SQL 2017 - 2022 any edition. (Note: SQL 2008, 2012 are no longer supported).

	*Note: The Express Edition is free and has no user limit, but does have the following limits:		*Note: The Express Edition is free and has no user limit, but does have the following limits:
			Database limit of 10GB for 2012 + Limits processor cores to 1 Memory usage to 4 gig (SQL 2017+ now combine some
			previously separated memory processes and may require significantly more memory than the posted limits). This is
			sufficient size for most companies unless you plan utilizing stored documents. High5 suggests using a separate SQL
			instance for SME. We can share a SQL instance however certain maintenance tasks may take the other databases off-line
			while performing the maintenance

	~~Database limit of 10GB for 2012 +~~
	~~Limits processor cores to 1~~
	~~Memory usage to 4 gig (SQL 2017+ now combine some previously separated memory processes and may require significantly more memory than the posted limits).~~
	This is sufficient size for most companies unless you plan utilizing stored documents. High5 suggests using a separate SQL instance for SME. We can share a SQL instance however certain maintenance tasks may take the other databases off-line while performing the maintenance
	*Express version are limited in memory usage, Database size, processor cores, and in basic optimization functions		*Express version are limited in memory usage, Database size, processor cores, and in basic optimization functions

	*High5 follows Microsoft directives for lifecycle product support. ~~https~~://support.microsoft.com/en-us/lifecycle		*High5 follows Microsoft directives for lifecycle product support. https://support.microsoft.com/en-us/lifecycle

	*SQL Server 2005 – no longer supported

	*SQL Server 2008 – no longer supported
	==System Requirements for Mobile SME Products==		==System Requirements for Mobile SME Products==
	See [[SME Mobile Prerequisites]] for system requirements.		See [[SME Mobile Prerequisites]] for system requirements.

DavidH at 16:18, 20 July 2023

2023-07-20T16:18:21Z

← Older revision		Revision as of 16:18, 20 July 2023
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	*Minimum CPU required: 2 or more GHz recommended.		*Minimum CPU required: 2 or more GHz recommended.

	*Memory/RAM: Ram requirement is a factor of the database size. Plan on 1 gig per gig of database size plus 4-gig minimum for operating system use.		*Memory/RAM: Ram requirement is a factor of the database size. Plan on 1 gig per gig of database size plus 4-gig
			minimum for operating system use. If hosting other applications on the SQL server you will need to reserve memory for

	*Go to this article for details for improving SQL Performance		*Go to this article for details for improving SQL Performance

DavidH at 16:07, 20 July 2023

2023-07-20T16:07:47Z

← Older revision		Revision as of 16:07, 20 July 2023
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	----		----
	*Minimum CPU required: 2 GHz+ minimum (Get a good mid-range size and use that)		*Minimum CPU required: 2 GHz+ minimum (Get a good mid-range size and use that)
	*Minimum memory required: 8GB - 16GB recommended		*Minimum memory required: 8GB - 16GB recommended or 1 Gig per gig of DB size
	*Minimum free hard disk space required: 300 MB, 1 GB recommended		*Minimum free hard disk space required: 300 MB, 1 GB recommended, or sized to your current DB size
	*Operating system version: ~~Windows Vista, Windows 7, Windows 8, Windows 8.1,~~ Windows 10		*Operating system version: Windows 10 – 11
			*Server operating system 2016 - 2022
	*Minimum screen resolution: 1024 x 768 - – SME is optimized for 1280 x 1200		*Minimum screen resolution: 1024 x 768 - – SME is optimized for 1280 x 1200
	*Network: 10Mbps min, 100Mbps or 1Gbps recommended.		*Network: 10Mbps min, 100Mbps or 1Gbps recommended.

DavidG: Updated Ram requirements for QB and clients

2021-02-18T19:11:52Z

Updated Ram requirements for QB and clients

← Older revision		Revision as of 19:11, 18 February 2021
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	----		----
	*Minimum CPU required: 2 GHz+ minimum (Get a good mid-range size and use that)		*Minimum CPU required: 2 GHz+ minimum (Get a good mid-range size and use that)
	*Minimum memory required: ~~4GB~~ - ~~8GB~~ recommended		*Minimum memory required: 8GB - 16GB recommended
	*Minimum free hard disk space required: 300 MB, 1 GB recommended		*Minimum free hard disk space required: 300 MB, 1 GB recommended
	*Operating system version: Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows 10		*Operating system version: Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows 10
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	----		----
	*High5 Service Management Enterprise, (SME), is compatible with all yearly upgrades to Pro, Premier, and Enterprise versions of QuickBooks. The SQLink program will function without issue as long as the following steps are taken. [[Quickbook Instructions]]		*High5 Service Management Enterprise, (SME), is compatible with all yearly upgrades to Pro, Premier, and Enterprise versions of QuickBooks. The SQLink program will function without issue as long as the following steps are taken. [[Quickbook Instructions]]
			*Quickbooks system requirements: 8GB RAM for 1-5 users, 12GB RAM for 10 users

DavidG: Update to SME Minimum system requirements for Server.

2019-02-27T22:43:38Z

Update to SME Minimum system requirements for Server.

@@ Line 16: / Line 16: @@
 ----
 *Minimum CPU required: 2 or more GHz recommended.
-*Memory/RAM: Ram requirement is a factor of the database size. Plan on 1 gig per gig of database size plus 2-gig minimum for operating system use.
-**Go to this article for details for improving [[SQL Performance]]
+*Memory/RAM: Ram requirement is a factor of the database size. Plan on 1 gig per gig of database size plus 4-gig minimum for operating system use.
-**MS SQL should not be installed on a domain controller due to security considerations and domain controller default SQL databases
-**MS SQL version should be matched to server operating system 2008 – SQL 2008 R2, 2012 – SQL 2012 R2 SQL 2014 - SQL 2014 R2
+*Go to this article for details for improving SQL Performance
-**Server should have a separate drive for SQL Temp database usage as this database is written to often in high volume operations
 *Minimum free hard disk space required: 4 GB minimum, 10 GB preferred
-**Servers should be using a Raid 10 configuration with a separate drive for log files and temp database usage
-**A separate partition can suffice if another drive is not available
+*Servers should be using a Raid 10 configuration with a separate drive for log files and temp database usage
 *Minimum screen resolution: 1024 x 768 – SME is optimized for 1280 x 1200
 *Network: 10Mbps min, 100Mbps or 1Gbps recommended.
 ==System Requirements for Mobile SME Products==
 See [[SME Mobile Prerequisites]] for system requirements.

DavidH: /* SME minimum system requirements for Server */

2017-12-19T17:30:22Z

SME minimum system requirements for Server

DavidH: /* SME and system requirements for Client Machine */

2017-12-19T17:12:58Z

SME and system requirements for Client Machine

← Older revision		Revision as of 17:12, 19 December 2017
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	===SME and system requirements for Client Machine===		===SME and system requirements for Client Machine===
	----		----
	*Minimum CPU required: ~~800 MHz~~ minimum (Get a good mid-range size and use that)		*Minimum CPU required: 2 GHz+ minimum (Get a good mid-range size and use that)
	*Minimum memory required: ~~2GB~~ - ~~4GB~~ recommended		*Minimum memory required: 4GB - 8GB recommended
	*Minimum free hard disk space required: 300 MB, 1 GB recommended		*Minimum free hard disk space required: 300 MB, 1 GB recommended
	*Operating system version: Windows Vista, Windows 7, Windows 8		*Operating system version: Windows Vista, Windows 7, Windows 8, Windows 8.1, Windows 10
	*Minimum screen resolution: 1024 x 768		*Minimum screen resolution: 1024 x 768 - – SME is optimized for 1280 x 1200
	*Network: ~~10MHz minimum~~, ~~100MHz~~ or ~~higher~~ recommended		*Network: 10Mbps min, 100Mbps or 1Gbps recommended.


	===SME minimum system requirements for Server===		===SME minimum system requirements for Server===

DavidG: Added SQL 2014 edition.

2017-09-28T19:08:59Z

Added SQL 2014 edition.

← Older revision		Revision as of 19:08, 28 September 2017
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	**Go to this article for details for improving [[SQL Performance]]		**Go to this article for details for improving [[SQL Performance]]
	**MS SQL should not be installed on a domain controller due to security considerations and domain controller default SQL databases		**MS SQL should not be installed on a domain controller due to security considerations and domain controller default SQL databases
	**MS SQL version should be matched to server operating system 2008 – SQL 2008 R2, 2012 – SQL 2012 R2		**MS SQL version should be matched to server operating system 2008 – SQL 2008 R2, 2012 – SQL 2012 R2 SQL 2014 - SQL 2014 R2
	**Server should have a separate drive for SQL Temp database usage as this database is written to often in high volume operations		**Server should have a separate drive for SQL Temp database usage as this database is written to often in high volume operations
	*Minimum free hard disk space required: 4 GB minimum, 10 GB preferred		*Minimum free hard disk space required: 4 GB minimum, 10 GB preferred
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	*Operating System: Vista/Win 7/Win 8/Win 8.1, or Windows Server 2008 STD R2/2011 STD, 2012 R2 STD, SQL 2014 – not approved yet:		*Operating System: Vista/Win 7/Win 8/Win 8.1, or Windows Server 2008 STD R2/2011 STD, 2012 R2 STD, SQL 2014 – not approved yet:
	**MS Does not recommend installing MS SQL Server on a domain controller or SBS operating system. We also do not recommend installing on a server running MS Exchange Server.		**MS Does not recommend installing MS SQL Server on a domain controller or SBS operating system. We also do not recommend installing on a server running MS Exchange Server.
	*Database: MS SQL Server 2008, 2012 any edition.		*Database: MS SQL Server 2008, 2012, 2014 any edition.
	**Note: The Express Edition is free and has no user limit, but does have a limit of 10GB for 2008 and ~~2012~~. This is sufficient size for most companies unless you plan utilizing stored documents. High5 suggests using a separate SQL instance for SME. We can share a SQL instance however certain maintenance tasks may take the other databases off-line while performing the maintenance		**Note: The Express Edition is free and has no user limit, but does have a limit of 10GB for 2008, 2012, and 2014. This is sufficient size for most companies unless you plan utilizing stored documents. High5 suggests using a separate SQL instance for SME. We can share a SQL instance however certain maintenance tasks may take the other databases off-line while performing the maintenance
	**Express version are limited in memory usage, Database size, processor cores, and in basic optimization functions		**Express version are limited in memory usage, Database size, processor cores, and in basic optimization functions
	*SQL Server 2005 – no longer supported		*SQL Server 2005 – no longer supported

Marks: /* System Requirements for Mobile SME Products */

2017-03-24T15:22:34Z

System Requirements for Mobile SME Products

← Older revision		Revision as of 15:22, 24 March 2017
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	==System Requirements for Mobile SME Products==		==System Requirements for Mobile SME Products==
	See [[SME Mobile Prerequisites]] for system requirements		See [[SME Mobile Prerequisites]] for system requirements.
	Mobile SME products include Mobile Tech for SME, TimeTracker for SME, Dispatch Plus, Warehouse Manager, Customer Portal and others.		<br>Mobile SME products include Mobile Tech for SME, TimeTracker for SME, Dispatch Plus, Warehouse Manager, Customer Portal and others.

	==Quickbooks==		==Quickbooks==
	----		----
	*High5 Service Management Enterprise, (SME), is compatible with all yearly upgrades to Pro, Premier, and Enterprise versions of QuickBooks. The SQLink program will function without issue as long as the following steps are taken. [[Quickbook Instructions]]		*High5 Service Management Enterprise, (SME), is compatible with all yearly upgrades to Pro, Premier, and Enterprise versions of QuickBooks. The SQLink program will function without issue as long as the following steps are taken. [[Quickbook Instructions]]

Marks at 15:22, 24 March 2017

2017-03-24T15:22:15Z

← Older revision		Revision as of 15:22, 24 March 2017
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	==System Requirements for Mobile SME Products==		==System Requirements for Mobile SME Products==
			See [[SME Mobile Prerequisites]] for system requirements
	Mobile SME products include Mobile Tech for SME, TimeTracker for SME, Dispatch Plus, Warehouse Manager, Customer Portal and others.		Mobile SME products include Mobile Tech for SME, TimeTracker for SME, Dispatch Plus, Warehouse Manager, Customer Portal and others.
	* Port 215 mut be open on the router to support incoming traffic flow for the mobile products
	* IIS, Microsoft Internet Information Services, runs on the network and has minimum requirements as indicated on Microsoft site. Specifically, IIS requires the server to have sufficient disk space and memory availability on the server it's running on.

	==Quickbooks==		==Quickbooks==
	----		----
	*High5 Service Management Enterprise, (SME), is compatible with all yearly upgrades to Pro, Premier, and Enterprise versions of QuickBooks. The SQLink program will function without issue as long as the following steps are taken. [[Quickbook Instructions]]		*High5 Service Management Enterprise, (SME), is compatible with all yearly upgrades to Pro, Premier, and Enterprise versions of QuickBooks. The SQLink program will function without issue as long as the following steps are taken. [[Quickbook Instructions]]

← Older revision		Revision as of 17:30, 19 December 2017
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	===SME minimum system requirements for Server===		===SME minimum system requirements for Server===
	----		----
	*Minimum CPU required: ~~1.5 GHz,~~ 2 or more GHz recommended.		*Minimum CPU required: 2 or more GHz recommended.
	*Memory/RAM: Ram requirement is a factor of the database size. Plan on 1 gig per gig of database size plus 2-gig minimum for operating system use.		*Memory/RAM: Ram requirement is a factor of the database size. Plan on 1 gig per gig of database size plus 2-gig minimum for operating system use.
	**Go to this article for details for improving [[SQL Performance]]		**Go to this article for details for improving [[SQL Performance]]
	**MS SQL should not be installed on a domain controller due to security considerations and domain controller default SQL databases		**MS SQL should not be installed on a domain controller due to security considerations and domain controller default SQL databases
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	*Minimum screen resolution: 1024 x 768 – SME is optimized for 1280 x 1200		*Minimum screen resolution: 1024 x 768 – SME is optimized for 1280 x 1200
	*Network: 10Mbps min, 100Mbps or 1Gbps recommended.		*Network: 10Mbps min, 100Mbps or 1Gbps recommended.
	*Operating System: Vista/Win 7/Win 8/Win 8.1, or Windows Server 2008 STD R2/2011 STD, 2012 R2 STD, SQL 2014 ~~– not approved yet:~~		*Operating System: Vista/Win 7/Win 8/Win 8.1, Win 10, or Windows Server 2008 STD R2/2011 STD, 2012 R2 STD, SQL 2014, Server 2016, SQL 2016.
	**MS Does not recommend installing MS SQL Server on a domain controller or SBS operating system. We also do not recommend installing on a server running MS Exchange Server.		**MS Does not recommend installing MS SQL Server on a domain controller or SBS operating system. We also do not recommend installing on a server running MS Exchange Server.
	*Database: MS SQL Server 2008, 2012, 2014 any edition.		*Database: MS SQL Server 2008, 2012, 2014 any edition.
	**Note: The Express Edition is free and has no user limit, but does have a limit of 10GB for 2008, 2012, and ~~2014~~. This is sufficient size for most companies unless you plan utilizing stored documents. High5 suggests using a separate SQL instance for SME. We can share a SQL instance however certain maintenance tasks may take the other databases off-line while performing the maintenance		**Note: The Express Edition is free and has no user limit, but does have a limit of 10GB for 2008, 2012 +, limits processor cores to 1, and memory usage to 4 gig. This is sufficient size for most companies unless you plan utilizing stored documents. High5 suggests using a separate SQL instance for SME. We can share a SQL instance however certain maintenance tasks may take the other databases off-line while performing the maintenance
	**Express version are limited in memory usage, Database size, processor cores, and in basic optimization functions		**Express version are limited in memory usage, Database size, processor cores, and in basic optimization functions
	*SQL Server 2005 – no longer supported		*High5 follows Microsoft directives for lifecycle product support. https://support.microsoft.com/en-us/lifecycle
			**SQL Server 2005 – no longer supported

	==System Requirements for Mobile SME Products==		==System Requirements for Mobile SME Products==