Service departments and businesses use Service Management Enterprise software from High 5 Software to better manage dispatch, routing, work orders, equipment inventory, service and maintenance scheduling, and customer details and history.

Service minded organizations rely on SME software to synchronize their office and field operations.

Whether you are dispatching field technicians to customer sites for planned preventative maintenance, scheduled service, or unplanned emergency repairs , SME will ensure that your authorized employees have visibility to complete customer history, detailed equipment inventory, asset lists, and maintenance contract and billing detail all in one place.

SME software will help you stay synchronized to each other and to your QuickBooks accounting system.

Let SME software help you to provide an even better service experience to your customers.

Hanel Office and Industrial Storage Systems uses SME from High 5 Software “We are not satisfied until our customers are” “The most important task of Hänel's customer service organization is to make sure the value and the operability of your equipment is maintained.”

• CRM - Customer Relationship Management
• Work Order / Service Order Management
• Sales / Lead Tracking
• Detailed Inventory Tracking
• Maintenance Contracts & Billing/ Invoicing
• Project Management
• Equipment Lists, Asset Management
• Scheduling & Dispatch Control
• Knowledge Base
• Shared Document Management
• Integration with QuickBooks
• Synchronization with Outlook Scheduling

Automated Machinery, Inc. uses SME software from High 5 Software integrated with QuickBooks.

Case Study