Service Management Solutions for Telecomunications/VOIP
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High 5 Software has been creating service management solutions in the SMB and Enterprise level for 20 years. We know the needs of the Telecommunications/VOIP industry. Contact us for a free evaluation of your service software needs. Our trained sales consultants are happy to answer any questions you may have about how software can streamline your operations, make your technicians more efficient, and increase profits.
- Work Order / Service Order / Trouble Ticket Management
- Scheduling & Dispatch of Technicians
- Equipment Lists (Customer Location)
- Detailed Inventory Tracking
- CRM - Customer Relationship Management
- Complete Customer Service Histories & Site / System Notes
- Project Management & Sales Proposals / Service Quotes
- Recurring / Scheduled Services Automation
- Knowledge Base & Help Desk
- Billing / Invoicing / Receivables
- Report Builder & Decision Making Analytics
- Integration with QuickBooks
- Synchronization with Outlook Scheduling
- Contract Management / Service Level Agreements (SLA)
View Service Management Enterprise (SME) in more detail:
SME Service Management Enterprise
Read more about how similar businesses benefit from High 5 Software:
Telecommunications Case Study
Communications Case Study
Telecom Case Study
Industry Whitepapers:
Service Management Software: A productive Necessity for Field Service Dispatch & Work Order Management
Six Steps to Choosing Service Management Software
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