TechPortal Settings

Hide cost for material, service and labor When your tech adds labor, material or service items to an order, they can see the unit cost for the item. You have the option to hide all the cost fields.

Hide price for material, service and labor When your tech adds labor, material or service items to an order, they can see the unit price for the item. You have the option to hide all the price fields.

Labor Billable hours set to Scheduled Hours When your technician adds labor to an order in TechPortal they will enter the scheduled hours. A labor item is added to the order in SME with the scheduled hours. You can set the Billable Qty in SME Labor Editor to populate from the Scheduled hours as well. (image below)