Remote Desktop Services in Internet Explorer: Difference between revisions

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Open Internet Explorer


1. Paste the following URL in the browser
<br>2. https://yourcompanyname.high5software.com/RDWeb/Pages/en-US/default.aspx
<br>3. This will open the following web page:
<br>[[File:rds1.png]]
<br>4. Click the option: ‘This is a private computer’
<br>5. Enter the domain\user name as shown or :  YourCompanyName\YourLogin
<br>6. Enter the Password as given to you by High5 Software
<br>7. Click ‘Sigh In’
<br>8. Internet Explorer may not show the icons and has two methods to make them show depending on the client computer operating system:
<br>9. If you do not see the icons:
*a. If you are using Internet Explorer 10>
**a.i. Click on Tools> In I.E. 10 - Compatibility Mode and they will show up
10. If you are using Internet Explorer 11+
*. Click on Compatibility View Settings and add High5software.com to the list and they will show:
[[File:rds2.png]]
<br>11. When you are logged in you will see:
<br>[[File:rds3.png]]
<br>12. You can click on the icons to launch
<br>13. You will see the following until you add the security certificate to your local store:
<br>[[File:rds4.png]]

Latest revision as of 15:52, 3 May 2019