Steps to create a new user profile: Difference between revisions
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Created page with "<br>1) '''Help'''> '''Tech Support Utilities'''> code 833 <br>2) Go up one level and rename your profile <br>3) Close and reopen SME" |
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SME writes data to a user profile folder stored on your server. The profile folder is named from the login used by the user to log into SME. Occasionally network issues cause the files in a profile to become corrupted. Some symptoms of a corrupted profile are: | |||
<br>Common Reasons: | |||
<br>- You open SME and cannot retrieve an order or SME crashes attempting to retrieve the order. (SME stores | |||
<br>- Persistent issues with some editing windows like the labor editor or material editor | |||
<br>- Emailing of reports stops working | |||
<br>'''Steps to create a new user profile:''' | |||
<br>1) '''Help'''> '''Tech Support Utilities'''> code 833 | <br>1) '''Help'''> '''Tech Support Utilities'''> code 833 | ||
<br>2) Go up one level and rename your profile | <br>2) Go up one level and rename your profile | ||
<br>3) Close and reopen SME | <br>3) Close and reopen SME | ||
Revision as of 22:02, 7 November 2012
SME writes data to a user profile folder stored on your server. The profile folder is named from the login used by the user to log into SME. Occasionally network issues cause the files in a profile to become corrupted. Some symptoms of a corrupted profile are:
Common Reasons:
- You open SME and cannot retrieve an order or SME crashes attempting to retrieve the order. (SME stores
- Persistent issues with some editing windows like the labor editor or material editor
- Emailing of reports stops working
Steps to create a new user profile:
1) Help> Tech Support Utilities> code 833
2) Go up one level and rename your profile
3) Close and reopen SME