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- 15:25, 9 June 2011 diff hist 0 N File:CWCode.jpg current
- 15:25, 9 June 2011 diff hist 0 N File:System.jpg current
- 15:25, 9 June 2011 diff hist 0 N File:OverviewButton.jpg current
- 15:14, 9 June 2011 diff hist +1,091 N Company Information Created page with "In this section, you need to add your address and company contact information, upload a logo, select your fiscal year starting date and select SME colors. '''Address Information..." current
- 15:14, 9 June 2011 diff hist 0 N File:CompanyInformation.jpg current
- 15:14, 9 June 2011 diff hist 0 N File:Colors.jpg current
- 15:08, 9 June 2011 diff hist +1,502 N Company - setup Created page with "left In the Setup module, select '''Company''' to setup user groups, customize lookup lists (drop down values), set customer defaults and more. <u>S..." current
- 15:03, 9 June 2011 diff hist 0 N File:Company setup.jpg current
- 15:03, 9 June 2011 diff hist 0 N File:'CompanySetupNextButton.jpg current
- 14:55, 9 June 2011 diff hist +4 Review Recurring Invoice for Contract current
- 14:54, 9 June 2011 diff hist 0 N File:Recurring DetailsSettings.jpg current
- 14:53, 9 June 2011 diff hist +1,580 N Review Recurring Invoice for Contract Created page with "The maintenance contract created for your customer has invoicing settings. Once the maintenance contract is saved, SME will generate a recurring invoice for the customer. This re..."
- 14:48, 9 June 2011 diff hist +17 Processing Recurring Invoice for Contract current
- 14:47, 9 June 2011 diff hist +2,555 N Processing Recurring Invoice for Contract Created page with "The recurring invoice rules are setup. SME will generate the invoices based on the rules set. You must select an SME user that will be prompted to generate the invoices. If there..."
- 14:47, 9 June 2011 diff hist 0 N File:GenerateRecurringInvoice.jpg current
- 14:46, 9 June 2011 diff hist 0 N File:GridColumns.jpg current
- 14:46, 9 June 2011 diff hist 0 N File:OnStartup RecurringInvoice.jpg current
- 14:45, 9 June 2011 diff hist 0 N File:RecurringSearchview.jpg current
- 14:45, 9 June 2011 diff hist 0 N File:SearchView NextInvoiceDate.jpg current
- 14:24, 9 June 2011 diff hist +1,099 N Customer Equipment on Contract Created page with "When viewing your customer equipment, you can see if the equipment is covered on a maintenance contract, see the contract expiration date, and see the SLA category the equipment ..." current
- 14:23, 9 June 2011 diff hist 0 N File:Customerequipment maintenancetab2.jpg current
- 14:18, 9 June 2011 diff hist +1,096 N Customer Equipment- Customers Created page with "SME has excellent ability to track and manage your customer’s equipment. Customer Equipment is integrated throughout SME to improve tracking of the equipment and provide your c..." current
- 14:18, 9 June 2011 diff hist 0 N File:CustomerEquipmentTree.jpg current
- 14:17, 9 June 2011 diff hist 0 N File:InventoryItem AddToCustEQ.jpg current
- 14:10, 9 June 2011 diff hist +7 Customer Equipment Details current
- 14:05, 9 June 2011 diff hist +30 Customer Equipment Details
- 13:59, 9 June 2011 diff hist 0 N File:CustomerEQ ItemDetails.jpg current
- 13:58, 9 June 2011 diff hist 0 N File:CustEQ MaintenanceTab.jpg current
- 13:57, 9 June 2011 diff hist 0 N File:CustEQ Transaction.jpg current
- 13:57, 9 June 2011 diff hist +3,501 N Customer Equipment Details Created page with "Double click on any equipment in the Customer Equipment list to see the equipment details such as serial number, repair history and set the maintenance expiration. '''Item Deta..."
- 13:10, 9 June 2011 diff hist -13 Technician Work Groups current
- 13:09, 9 June 2011 diff hist 0 N File:LAborEidtorWorkGroup.jpg current
- 13:08, 9 June 2011 diff hist 0 N File:FilterByWorkGroup.jpg current
- 13:08, 9 June 2011 diff hist +1,253 N Technician Work Groups Created page with "A work group is a group of users that can perform a specific function (ie: electricians, welders, repair) or technicians that work in a geographical area. Work groups are used in..."
- 13:03, 9 June 2011 diff hist +1,028 N Ordering Techs on Dispatch Created page with "You can arrange the order in which your technicians display along the top of the Day Planner tab. File:DayPlannerOrder.jpg # Go to the '''Setup''' module > '''Users'..." current
- 13:03, 9 June 2011 diff hist 0 N File:DayPlannerOrder.jpg
- 13:02, 9 June 2011 diff hist 0 N File:SubTechRating.jpg current
- 13:01, 9 June 2011 diff hist 0 N File:TechnianSettings TechRating.jpg current
- 12:17, 9 June 2011 diff hist 0 N File:LayoutDropdown.jpg
- 12:15, 9 June 2011 diff hist 0 N File:SaveLayout.jpg current
- 12:14, 9 June 2011 diff hist 0 N File:SaveLayoutLg.jpg
- 12:13, 9 June 2011 diff hist 0 N File:SaveLayoutName.jpg current
- 12:11, 9 June 2011 diff hist 0 N File:X.jpg current
- 12:11, 9 June 2011 diff hist +1,313 N Dispatch Layouts Created page with "In dispatch there may be tabs you don’t use, such as the vehicles tab, technician’s tab, invoices tab and proposals tab. You can setup different layouts in SME showing you th..." current
- 21:54, 8 June 2011 diff hist +293 N Link between dispatch and the labor tab Created page with "When you add an order to your technician’s calendar in dispatch, a labor line item is added to the Labor tab on the order. It works the other way as well. In an order, if you g..." current
- 21:54, 8 June 2011 diff hist 0 N File:Link.jpg current
- 21:51, 8 June 2011 diff hist +1,304 N Scheduling Orders on Dispatch Created page with "Drag an order from the tabs at the bottom of dispatch and drop it on the dispatch board. *NOTE* When you drag an order onto a tech’s schedule, a labor item is added to the ord..." current
- 21:51, 8 June 2011 diff hist 0 N File:DragOnDispatch.jpg
- 21:51, 8 June 2011 diff hist 0 N File:Reschedule.jpg
- 21:45, 8 June 2011 diff hist +2,085 N Order Tabs Created page with "The tabs at the bottom of dipsatch show you open service orders, open install orders, open invoices, open proposals, as well as unscheduled orders (orders that don't have a tech ..." current