Welcome to High5 Wiki
Welcome to High 5 Wiki!
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This Wiki will provide all documentation and information that is required for a seamless SME experience.
High 5 Software provides service management software solutions for field service companies in a variety of industries. Focusing on companies that need to manage work orders, technicians, inventory, and customer equipment tracking. Industries such as telecom/interconnect installers, security, Information Technology (IT), Fire & Safety, Fitness repair, HVAC, Electrical contractors, and many more rely on SME for daily business operations.
- Introduction
- Support Services
- Administration and Setup
 
- What's New 6.3 - Final Build
 
- Roles
 - Receptionist Role
- Dispatcher Role
- Customer Service Role
- Administration and Setup Role
- Accounting and Bookkeeping Role
- Customer Service Role
- Inventory Controller or Manager Role
- Field Technician Role
- Project Manager Role
- Order Entry Role
- Marketing Role
- Purchasing Role
- Manager or Owner using SME
- Technical Support Role
- Subcontractor Coordinator or Manager Role
- Roles: Sales Person
 
- Receptionist Role
- Feature Details
 
- How To Articles
- Best Practices
 
- Navigation
 
- User Interface (GUI)
 
- Dispatch
- Utilities
- Reporting
 
- Outlook and Exchange Sync
 
- SQLink - For QuickBooks
- WebConnect
- Field Services
 
- Affiliates and Third Party Services
- Contacts
- SME: Service Management Enterprise
- SME6.2 New Features
- SME 7.0
- SME Import Export Process
- SME Basics
- SMP Install (Old)
 
- About This Manual